Sunday, September 1, 2013

What to do during a Catch-Up? Tips to the 1st [nth] time Job Go-ers

Goldman Sachs 'defines' a catch-up as the informal periodic review of the employee with his/her manager. The word “periodic” is not defined, hence catch-ups can be weekly, and at times, even daily! To clarify, a catch-up is not similar to one of those parent-teacher school reviews you are part of, nor is it a performance review. There are certain tips listed below which help you make the most of your catch-up; and even keep you away from troubled waters. The below tips are tested for its effectiveness personally by me, and believe me, (if followed) they work!
Don't be afraid. You'll make a
mountain outta molehill!

1.       Take notes: When called for a catch-up, always carry a notebook and a pen with you. Take notes from the interactions with your manager. Imagine, you are advising someone on performance improvement and you simply sit there. That's the way any manager would feel.
2.       Ask questions: A catch-up is an interaction between a manager/peer with an employee. It is not a lecture. Ask questions! (like what?) Ask about your performance levels, your flaws, your strengths, areas of improvement, opportunities of showcasing your finesse, to list a few. By asking questions like these, you make the manager feel (rightly) that you are interested to grow and perform. The manager will be glad to help you improve, because if you improve; your performances improve.
3.       Implement managers' advice(s): when during a catch-up, the manager always gives you some advice with respect to your skills, team work, performance, etc. Implement them in your daily work. There may be times when you feel that the advice won't work in your case. Implement it anyway and see the results for yourself. If the advice is doing you more harm than good, inform your manager with pertinent instances about it and he/she will help you an other way.
4.       Share results: Catch-Ups are the best time to share results with your manager. It is given that the manager is not oblivious of your results and achievements. He/she knows about you more than you do (in terms of your job). Sharing your results with your manager will make him/her realize that you are conscious of your performances and are positive towards your job. There may be cases where you have some misconceptions (towards your performances) due to which you over-rate or under-rate yourself. The manager, in such cases, will help you see clearly where you really stand.
5.       Talk about expectations: Catch-ups are not only for complaints, reprimands, congratulations and accolades. Utilize this time by understanding your manager's expectations of you as an employee, as a team player. Ask him/her directly about it. This will clear any mis-
communication present. That is, there may be cases when a manager over-expects, due to which you always get to hear "you can do more", "I expected more from you", "that's it?! That's all you could do?". In such cases, clarifying helps. By talking about expectations, you understand his/her expectations of you, and the manager will understand what (and how much) to expect from you.


Following these tips renders you to utilize this time super-effectively! Happy 1st [or nth] job! Happy Catch-Up!

Vk Dadhich

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